Shipping Policy
Here is how long Goodgoe orders take to process and how long they take to travel to a U.S. address.
Processing time
Processing time is how long we keep the order in our warehouse before it ships.
- Standard processing: 1–2 business days after you place the order (Monday–Friday, excluding U.S. holidays).
- Peak sales and holidays: up to 3 business days.
When the package leaves the warehouse, we email a tracking number. That email is the start of transit time — not the order confirmation.
Transit time
Transit time is how long the carrier takes after the order has shipped.
- U.S. standard shipping (contiguous United States): 3–7 business days in transit.
- Alaska, Hawaii, and U.S. territories: 5–10 business days in transit.
- Expedited options: when offered at checkout, the cart shows that method’s transit estimate.
When U.S. customers typically receive an order
Add processing time and transit time. Most contiguous-U.S. customers receive standard-shipping orders 4–9 business days from the order date (1–2 days to ship, then 3–7 days on the truck). A West Coast order that ships the next morning can land closer to 4 business days; a rural or peak-season order can land closer to 9.
Free U.S. standard shipping applies to qualifying orders of $60 or more, matching the offer in our announcement bar. Orders under that threshold ship at the rate shown at checkout.
Delays we cannot control
We are not responsible for carrier delays, weather, incorrect addresses, or packages the carrier marks delivered. If a box never shows, email us with your order number and we will help file a claim or reship when the situation calls for it.
International shipping, when available, is billed at checkout and may be subject to duties that you pay on arrival. We cannot guarantee delivery dates for overseas orders.
Need a hand? support@goodgoe.com · +1 (619) 844-0137